GCash is set to roll out a new security feature that aims to prevent unauthorized transactions brought about by phishing and other types of scams.
With #GsafeTayo, the Philippines’ number one financial app introduced the “double authentication” feature which can ensure that only the account owner has the ability to link his GCash account to a specific device.
“This feature removes customers’ dependence on SMS OTPs which has been exploited by some fraudsters to scam users. It will provide a unique identifier that can’t be phished by scammers. It also provides an additional layer of security to the current SMS OTP,” said Winsley Bangit, Chief Customer Officer of GCash. “We never stop innovating to make sure our 71 million users have the safest and most convenient experience when they use the app.”
Online Shopping Protect
GCash has also introduced Online Shopping Protect – a new product under its GInsure platform. For just Php 34 per month, users can get up to Php 20,000 in insurance coverage for incomplete deliveries, defective items, accidentally damaged, or stolen products. The soon-to-launch feature will be powered by the global insurance company, Chubb.
GCash – PNP-ACG tie-up
Aside from continuing to beef up its security measures, GCash has also been ramping up its partnership with authorities and regulators to help ensure the whole e-wallet ecosystem is safe for all.
Part of the program of the #GSafeTayo media launch was the MOA signing of GCash with the Philippine National Police Anti-Cybercrime Group (PNP-ACG) to strengthen collaboration in going after perpetrators involved in phishing, smishing, online fraud, e-scams, vishing, and other cybercrimes that take advantage of GCash users.
“I would like to express my confidence that through our stronger partnership with the PNP-ACG, we will be able to achieve more in the prevention, investigation, and prosecution of cybercrimes. GCash also assures the PNP-ACG that we will do whatever we can in order to successfully implement our agreement,” said GCash Chief Legal Officer Atty. Maricor Alvarez-Adriano.
Through its intensified security campaign under #GSafeTayo, GCash has also been constantly reminding its users to never share their MPIN or OTP, as well as to never click links outside of the GCash app, especially from websites or senders which you have not verified to be legitimate.
In fact, GCash has already removed all clickable links in its official SMS and emails to users to help them determine that when they receive messages with links, then these are scams.
The e-wallet has also migrated transaction notification messages to the in-app inbox and masked the names of send money recipients to further protect the users’ funds and personal data.
Through its revitalized security campaign, GCash is aiming to mitigate scam incidents by employing a combination of user education, increased cooperation with law enforcement agencies, as well as continuously upgrading its internal security platform.
GCash (G-Xchange, Inc.) is a wholly-owned subsidiary of Mynt (Globe Fintech Innovations, Inc.) and currently has 71 million registered users and over 5.2 million partner merchants and social sellers. The app is available for iOS and Android users.
Read more:
- Globe Announces Lineup of Activities at Innovation Fest 2022
- Globe Offers Limited-Time-Only Roaming Essentials For Pandemic Travellers
- GCash Enables Young Professionals, MSMEs to Unlock Financial Goals
- Singlife x GCash Offer No-Fuss Protection: Includes Dengue and COVID Coverage for as Low as P30 a Month